Wise Connect San Francisco 2025: The hidden cost of hidden costs

Did you know that 71% of consumers and 69% of SMEs will leave their payment provider over hidden fees? According to Swift, transparency isn’t just nice to have—it’s essential for keeping your customers and protecting your bottom line. But here’s where it gets tricky: achieving full transparency in global payments is genuinely challenging because of how complex cross-border transactions are. Discover how enhanced visibility into fees and delivery times can drive business growth, not just customer satisfaction.

Listen in to our Wise Connect San Francisco 2025 session recording with perspectives from Brigit Carroll, Head of Policy for the Americas at Wise and Samant Nagpal, Head of Payments and Risk at Gusto.

 

 

The hidden cost of hidden costs